Pure Language Processing and Conversation: AI technologies, which include purely natural language processing (NLP) and voice recognition, help equipment to understand and communicate with people in a more all-natural and intuitive way. With in excess of two decades of knowledge in IT Management, Joel possesses deep knowledge in artificial intelligence, https://www.researchgate.net/publication/390591862_The_Growing_Role_of_AI_in_CustomerService_Understanding_ConsumerPerceptions